Support
Need help with Wimi? Email us and a real person will get back to you.
Contact
- Email: wimi@happyagents.io
- We reply within 1–2 business days. Pro customers get priority.
- Happy Agents Pte. Ltd., 20A Tg Pagar Rd, Singapore 088443
Using Wimi with your AI assistant
Connect Wimi to Claude, ChatGPT or another AI assistant and ask about your reviews in plain words, such as "How was my week?" or "Which reviews still need a reply?".
- Connect: In Wimi, open Connected apps and copy the address. Add it to your assistant as a connector, then approve the assistant on the Wimi screen that opens.
- What it can do: Look up your listings, reviews, Wimi's replies and Autopilot status. It is read-only, so it can't post, edit or delete anything in Wimi or on Google.
- Disconnect: In Wimi, open Connected apps and click Revoke next to the assistant.
- Expiry: A connection lasts 90 days. After that, reconnect.
- Plans: Only locations on a paid plan are available to your assistant.
Troubleshooting
| Problem | What to do |
|---|---|
| My locations don't show up | Only locations on a paid plan appear. Upgrade the location in Wimi. |
| The assistant says the connection stopped working | It expired after 90 days or was revoked. Reconnect from Connected apps. |
| The assistant shows the wrong business | You connected a different Wimi account. Revoke it and reconnect with the right one. |
| A reply shows in Wimi but not on Google | Google may still be reviewing it, or rejected it. The review in Wimi shows its status. |
| A review is marked "flagged" | Wimi didn't answer it automatically, for example because it looks fake. Reply yourself on Google if you want to. |
Privacy
A connected assistant can read your Wimi listing and review data. It can't change anything. You can revoke access at any time. Read our Privacy Policy and Terms.