Your counter's voice
Reply to the coffee, the pastry or the welcome that made someone's visit.
Wimi for cafés and bakeries
Google review replies for cafés and bakeries
From a favourite flat white to a Saturday queue, Wimi answers your Google reviews with the warmth of your counter.
Free for all locations*No credit card
*Up to 7 replies each week per location.
Connect your Google profile
Photo: Owner behind the counterCorner Crumb Café
Illustrative4.7★★★★★(188) · Café
Open · closes 6 pm
Tom R.★★★★2h ago
Great flat white, but a slow wait on Saturday morning.
Owner · replied by Wimi
Thanks Tom, glad the flat white hit the spot. Sorry about the Saturday wait. Weekday mornings are calmer if you want a quieter cup.
Your free preview
See your business the way customers do.
Before you sign up.
Here it is for Corner Crumb Café.
1How customers see you
Corner Crumb Café
Illustrative4.7★★★★★(188) · Café
Open · closes 6 pm
2What Google's AI says about you
Know before you go
- Known for flat whites and fresh pastries.
- Saturday mornings can mean a wait.
- Plenty of seating for working on a laptop.
Illustrative AI summary from customer reviews
Written from your reviews. Unanswered complaints become part of the story.
3The reply Wimi would post
Tom R.★★★★
Great flat white, but a slow wait on Saturday morning.
Draft by Wimi, in your voice
Thanks Tom, glad the flat white hit the spot. Sorry about the Saturday wait. Weekday mornings are calmer if you want a quieter cup.
Illustrative preview from the supplied design. Real searches show your public profile, up to five Google reviews and clearly labeled sample replies.
Built around your day
Your voice. Every review.
Make room for honest feedback
Acknowledge a wait or a missed order calmly and invite customers to follow up directly.
Keep serving, not typing
Let Wimi handle the reviews while you look after the next customer.
How it works
Three steps. Then nothing.
01
Find your business
Search your name and see your public Google reviews.
02
Connect with Google
Use the Google account that manages your business profile. No password to share.
03
Leave the daily replies to Wimi
Replies go out the same day. Review or change them whenever you like.
Start free. Grow at your pace.
Free
$0
All locations.* Up to 7 replies a week per location, resetting weekly.
Start with FreePro
$20
Per month, per location. Unlimited replies, analytics dashboard and priority email support.
Start with ProAnnual Pro: $14/month billed as $168/year per location. To clear a backlog, upgrade to Pro. For groups and agencies, Contact us.
Questions owners ask
Does Wimi work for cafés and bakeries?
Yes. Wimi works with your Google Business Profile and replies to reviews in your business's voice.
What does the free preview show?
Your public Google profile and up to five reviews selected by Google. It does not generate or post replies. The examples on this page are illustrative.
Do I need to approve every reply?
No. Once you connect your profile, Wimi posts replies the same day. You can review or change them whenever you like.
What does it cost?
Free covers all locations, with up to 7 replies each week per location, resetting weekly. Pro is $20 per month per location for unlimited replies. Annual billing is $14 per month, billed as $168 per year.